Refund & Return Policy
At Dom’s Divine Beauty, every product is handcrafted with care using high-quality ingredients. Due to the nature of our bath and body products and for hygiene and safety reasons, we do not accept traditional returns.
Refunds & Store Credit
We do not offer cash refunds. If there is an issue with your order, we may offer store credit or a replacement product at our discretion.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please include:
Your order number
A description of the issue
Clear photos of the product and packaging
Once reviewed, we may provide:
A replacement product, or
Store credit equal to the value of the item
Allergies & Skin Sensitivities
Please review ingredient lists carefully before purchasing. Dom’s Divine Beauty is not responsible for reactions caused by allergies or sensitivities to ingredients.
Order Changes & Cancellations
Because many of our products are handmade or prepared quickly after ordering, orders may not be canceled once they have been processed or shipped.
Shipping Issues
Dom’s Divine Beauty is not responsible for delays, lost packages, or delivery issues once an order has been shipped. Customers should contact the shipping carrier directly for assistance.
Contact Us
If you have any questions about your order, please contact us at:
Email: support@domsdivinebeauty.com
Website: DomsDivineBeauty.com
Dom’s Divine Beauty reserves the right to refuse refunds, replacements, or store credit if we determine a request is fraudulent, abusive, or outside of our policy guidelines.
